SOLEBIKE offers a 30 day return policy on all of our bicycles.  Bicycles may be returned as long as the product is in its original condition and packaging. (In store purchases are final sale due  to being considered used once the bicycle leaves the store ) We also require a receipt as a proof of purchase.  If you wish to return an order, Shipping costs back to us are the responsibility of the customer.  If you have received the wrong color or size we will pay the shipping fee.
If the bicycle or packaging are received damaged due to negligent re-packaging, no refund will be given and the product will not be re-delivered.
 
All returns are subject to and will be charged a 25% restocking fee this includes orders that are cancelled once they have been processed. This restocking fee covers our in-store handling plus all the bank and credit card fees we are charged even when you return the product. No exclusions apply. 
 
Note: Returned items on orders with free shipping offer will incur shipping fees if refundable amount puts the order total amount below the free shipping offer total. This will be charged or netted from the refundable amount or onto the credit card from the original order.